We gladly offer store credit in the form of an E-Gift Card Code for the return of merchandise as well as accept exchanges for merchandise purchased within 10 days after you have received your item(s). Customers wishing to receive store credit or request an exchange must complete the return and exchange process detailed below.
***Please note that the shipping fee is non-refundable and will not be included in the issued store credit. Thus, your store credit will only be issued for the cost of the merchandise only.***
In the event you receive damaged item(s), please inform us within 48 hours of delivery. Please email the details of your request along with a photo of the damaged item(s), a description of the damage, your name and order number to firstname.lastname@example.org to be eligible for a free replacement.
A COUPLE OF THINGS TO KEEP IN MIND
It is recommended that you use a shipping provider that offers package tracking and insurance as Love Me Greek cannot take responsibility for any package that is lost during the transit process.
Ensure that items are properly packaged to avoid damage during transit and delivery as this will impact your ability to either receive store credit or exchange an item(s).
Shipping fees are non-refundable and thus you will bear the cost of returning your items back to Love Me Greek as well as the shipping costs for shipment of the new item(s).
All goods will be inspected upon return before any store credit or exchange request will be honored. Love Me Greek reserves the right to deny the return or exchange of any item(s) that appear to be used, worn, washed, stained, torn, and/or damaged. Apparel items must be free of makeup, fragrance, and deodorant.
Personalized/Customized items are NOT eligible for returns or exchanges unless the error is made by Love Me Greek. Be sure to DOUBLE CHECK that your information is correct prior to submitting your order.
Cell phone cases are NOT eligible for returns or exchanges unless the error is made by Love Me Greek.To ensure that you select the right size case, please make sure to check the settings on your phone to determine your phone model.
Store credit is issued electronically. You will receive an email with a code that can be applied to future purchases.
Subject line: Return for store credit or Exchange Request for Order XXXX
Email must include: Your Name, Order Number, and a Description of why you are requesting a return or an exchange. If you are requesting an exchange for apparel make sure to include the size you need.
Mail the item(s) you wish to return to the following address within 10 days of receipt of the item(s):
c/o Love Me Greek
1584 Trebor Road
Saint Joseph Mi 49085
***Item(s) returned after this period or show evidence of use/wear will NOT be returned or exchanged. You are responsible for covering all shipping costs to return and exchange your item(s).***
Make sure to include a note inside the package you mail that includes the following: Name, Order Number, and a quick description of why the item(s) are being returned or exchanged. If you are requesting an exchange for an apparel item(s), please make sure to include the size needed.
Once your package is received and processed, you will be issued store credit within 3-5 business days if you requested a return. Your store credit will be in the amount of the purchase price of the returned item(s) only. Similarly, if your are requesting an exchange please allow 3-5 business days after your item(s) has been received and processed for your new item(s) to ship.
*** Please note that when we are traveling/vending for Conferences, Clusters, and MIPs, etc. this process will be delayed. ***